DIY Leak Detection Meter Test
Important: DO NOT use any water during the test and ensure all the toilet taps are turned off.
- Turn off all water fixtures inside and outside the house (including all taps, toilet valves, pool top up systems, irrigation systems, etc).
- Find your water meter. Most of the water meters are in a box on the ground near the front of the property.
- Take a photo or record the numbers on your water meter.
- Wait 30 minutes without using any water. Do not flush toilets or run any taps or appliances during this time.
- Check the water meter again. Take a photo or record the numbers.
- If the numbers did not change, it’s unlikely there’s a leak.
- If the numbers went up, there is a high chance of a leak.
- Record how much the numbers increased by and how long the test took. This shows the rough number of liters of water that may be leaking.
- Contact a leak detection specialist. Share your notes and meter photos to help us find the problem faster.
Note:
– If there are turned on water fixtures, it could trigger false readings.
– During the test, turn off the supply to any automatic systems such as irrigation, pool top-up system etc. which could trigger false readings.
– Measurement methods vary in different areas.
This checklist is a general guide to help homeowners perform a basic leak check. It is not a definitive assessment, and all responsibility for interpreting the results rests with the homeowner. The service provider is not liable for any actions taken based on this test alone.
If a technician is called based on suspected leaks from this checklist, but no leak is present on-site, a call-out fee may apply. This policy helps prevent misuse of the “No leaks found – No charge” guarantee.